Last Updated: May 25, 2026
Tekexo.com, operated by Tekexo (“Tekexo,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting inquiries, or communicating with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website at https://tekexo.com.
1. Information We Collect
We may collect personal and business information that you voluntarily provide to us, including but not limited to:
- Name
- Company name
- Email address
- Phone number
- Country or region
- Product requirements
- Order or sourcing inquiries
- Any other information submitted through contact forms, quotation forms, email, or other communication channels
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral source
- Cookie and tracking data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and requests
- To provide product information, quotations, and business support
- To communicate with you regarding potential cooperation
- To improve our website, services, and user experience
- To analyze website traffic and visitor behavior
- To maintain website security and prevent misuse
- To comply with applicable legal and regulatory requirements
We do not sell your personal information to third parties.
3. Business Inquiries and Communications
When you submit an inquiry through our website, we may use your contact details to reply to your request, provide product recommendations, discuss customization needs, or follow up on potential business cooperation.
By submitting your information, you agree that Tekexo may contact you through email, phone, or other communication methods based on the information you provide.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.
Cookies may be used to:
- Remember user preferences
- Understand website performance
- Analyze visitor behavior
- Support marketing and advertising activities
You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
5. Third-Party Services
We may use third-party tools and services to operate and improve our website, such as:
- Website analytics tools
- Advertising and remarketing platforms
- Email and form management services
- Hosting and security service providers
These third-party providers may collect and process data according to their own privacy policies. We encourage you to review their policies if you interact with such services.
6. How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, and complying with legal obligations.
When your information is no longer needed, we may delete, anonymize, or securely store it according to applicable requirements.
8. Sharing of Information
We may share your information only in the following situations:
- With service providers who help us operate our website and business
- When required by law, regulation, or legal process
- To protect our rights, property, safety, or business interests
- In connection with a business transfer, merger, restructuring, or similar transaction
We do not rent or sell your personal information to unrelated third parties for their own marketing purposes.
9. International Data Transfers
As Tekexo works with international clients and partners, your information may be processed or stored in countries or regions outside your own location.
By using our website or submitting information to us, you understand and agree that your information may be transferred, processed, or stored internationally where necessary for business communication and service delivery.
10. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to certain processing activities
- Request information about how your data is used
To exercise your rights, please contact us using the contact details below.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our website is intended for business and professional use. We do not knowingly collect personal information from children under the age of 13, or the minimum age required by applicable local law.
If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website functions, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after any changes means you accept the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Tekexo
Website: https://tekexo.com
Email: business@tekexo.com
Address: Jiaolonggang Industrial Park, Jiaolong Avenue, Shuangliu District, Chengdu